![]() Any refund we make will be by the same payment method used to purchase the product. If you are entitled to a refund, we will only give you the refund once evidence of faulty product is received by us, or we have received the product at our warehouse and inspected it and assessed whether it is eligible for a refund under these Terms. (f) Refund: You are not entitled to a refund for change of mind. This may include you providing evidence of the faulty product to us. e) Repair, replacement or a refund: If you wish to seek repair, replacement or a refund for a product, please contact us and we will explain the requirements to you. Please contact the manufacturer if you would like to make a claim under the manufacturer’s warranty. You should check the manufacturer’s warranty, as many manufacturers’ warranties do not apply in a business or commercial setting. If you are not considered a “consumer” within the meaning of the ACL, the manufacturer’s warranty may be your sole remedy. The manufacturer’s warranty is in addition to but may overlap with any rights and remedies you may have under applicable law, including any Consumer Guarantees. (d) Manufacturer warranties: Certain products, including particular models of IP security cameras and DVR/NVR equipment, may come with a manufacturer’s warranty. We expressly disclaim all warranties including but not limited to implied warranties of merchantability and fitness for a particular purpose. ![]() You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure (c) Our warranties: To the extent permitted by law, we exclude all express and implied warranties, and all material and work is provided to you without warranties of any kind, either express or implied. You are entitled to a replacement or a refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. (b) Goods: If you are a consumer as defined in the ACL, the following notice applies to you: “Our goods come with warranties and guarantees that cannot be excluded under the Australian Consumer Law (Consumer Guarantees). Our liability is governed solely by the ACL and these Terms. Hard Drive 1 year warrantyĬonsumer Law, Return, Refund and Exchange Policy: (a) ACL: Certain legislation including the Australian Consumer Law (ACL) in the Consumer and Competition Act 2010 (Cth), and similar consumer protection laws and regulations may confer you with rights, warranties, guarantees and remedies relating to the provision of goods or services to you by us via the Site which cannot be excluded, restricted or modified. Hikvision, Dahua, Samsung HiLook 3 years back to base manufacturer warranty. ![]()
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